How do you complete the Sample Information Form?
Ensure the information you provide is as complete as possible. The more information there is regarding the machine and the oil used when the assessment is made, the more accurate the diagnosis. The sample information form enclosed with the all-inclusive analysis kit should contain all of the key information we need to assess a sample. If you have submitted your data online, you do not need to complete the sample information form. Simply tick "Sample data has been entered online". Add the sample designation and the UPS tracking # (where applicable) to the sample document. Then, once you have detached your sample document, place the Sample Information Form in the outer window pocket.
Note on sample designation
Your oil sample should always be clearly and identifiably labelled. As such, the machine (e.g. machine name, inventory no., serial no., vehicle registration number) and the part and/or component (e.g. hydraulics system, gear, engine) must be stated. If you send additional samples from the same source, you should always use the same sample designation (machine and component).This is the only way to ensure that the sample data is correctly assigned in our database and that the condition of the oil and machine can be investigated as a trend and interpreted accordingly. With our OELCHECK-App, assigning the sample is even easier, as the machine in question is automatically recognised each time.