We have implemented personnel changes in order to cope with new eventualities on account of our increasingly global orientation and rising sample numbers – not only from abroad.
Carsten Heine, previously Head of Tribology Team, is taking over the new position of „Technical Support Managers“. Mr Heine has been with OELCHECK since 2002. He initially worked for the company as a tribologist. Time and again, he supported our partner OilDoc as a competent advisor. Mr Heine then became Head of Tribology Team. He not only possesses wide-ranging technical and tribologist expertise but also has comprehensive knowledge of all processes that are performed at OELCHECK.
As “Technical Support Manager”, Carsten Heine now supports the majority of our customers and our growing network of exclusive agents. He is the internal contact partner for technical queries from the Sales Team and provides support for technical customer consultation. He also supports our international exclusive agents in word and deed directly on-site and from the office in Brannenburg.
We presently have exclusive agents in China, Russia and Taiwan. Moreover, we are in discussion with other partners since our international business is to be further expanded with additional agents. Therefore, finding the perfect person to fill the position of “Technical Support Manager” was a very important step.
Dipl.-Ing. (UAS) M. Eng. Norman Rohrwick is taking over Head of Tribology Team. After his studies of mechanical engineering, Mr Rohrwick was a technical officer in the German navy. He then worked for the Bundeswehr in the area of damage analytics and condition monitoring.
Since 2016, he has worked at OilDoc as an advisor for seminars, workshops and online training measures – predominantly with the focal points of motor and gear oils, machine monitoring via oil analyses and oil sensors.
He brings his extensive expertise in the areas of lubrication, proactive maintenance, condition monitoring as well as lubricant and operating fluid analyses to his new position. As Head of Tribology Team, he is responsible for technical management and human resource management of currently seven tribologists – all experts in the evaluation and assessment of oil analyses.
The Tribology Team is one of the most important pillars of the company. For a meaningful evaluation of analysis values, it is always necessary for employees to follow the latest technical advancements on the lubrication market, regularly discuss, among other things, structural particularities of oil-lubricated components with component manufacturers and, of course, possess the ability to consistently further develop utilised analysis procedures.
This is how we successfully established ourselves in the past as pioneers in the lubricant and operating fluid analysis industry and how we are consistently and successfully confronting new challenges in the present.