In our day-to-day activities, we act according to the values of community, change, reliability, customer focus, quality and caring for the environment. These values are the cornerstones of our company culture. They shape our relationships with each other and our customers. Achieving maximum customer satisfaction drives us daily and is a major aspect of our success.
Only by working together can our employees grow each day and achieve their best results in terms of quantity as well as quality. Each individual makes their own contribution to the functioning of the company as a whole. We live by our vision of community through our regular team events and how we work together day-to-day – just how things should be in a family business.
"By and in himself a man can accomplish very little; he is like Robinson Crusoe on a desert island. It is only in community that a man's powers can be called into full activity."
Arthur Schopenhauer (philosopher)
It is not easy to become the best at something. However, it is even more difficult to stay the best. This requires constant change. As Europe's leading laboratory for lubricant and operating fluid analyses, therefore, we strive to constantly improve our offering. This is because we wish to continue to inspire our customers with the latest innovations and prove to them time and again that we are the leader in technology. Within our company, we also place a great deal of emphasis on professional development and the latest hardware and software, as well as efficiently equipping our labs and offices.
"Whoever does what he already can, always remains what he already is."
Henry Ford (entrepreneur)
All samples in our all-inclusive bottle are analysed and diagnosed by the following day. This is something our customers can always rely on. However, we do not only make one promise to our customers. As well as guaranteeing rapid processing, an all-inclusive analysis kit always ensures high-quality results thanks to our experienced chemists and tribologists, who are assisted by modern technology. Furthermore, queries regarding lab reports, analysis procedures or our all-inclusive analyses kits always receive a timely expert answer.
"We must count on the fact that others count on us. But it is up to us to decide whether we are a plus or minus."
Ernst Ferstl (poet)
For us, the customer always comes first. Everyday queries and customer requests, as well as order processing, are our top priority - because only with excellent service can we win back our customers anew each day. Intensive market observation and close contact with our customers allow us to adapt our offering continually to changing technical circumstances and our customers' requirements.
“I have always acted according to the principle that it is better to lose money than trust. The integrity of my promises, the belief in the value of my products and in my word of honour have always had a higher priority to me than a transitory profit.”
Robert Bosch (entrepreneur)
Quality is our top priority in the processing of all oil, grease and coolant samples. Only the best possible performance – every single day – allows us to ensure that our customers are happy to order their lubricant and operating fluid analyses from us again, whether for trend analyses or new machinery.
Our well-trained, highly motivated employees and the modern equipment on our premises allow us to achieve high levels of quality. Our quality management system is focused on avoiding errors and continually improving the quality of our services.
About our certificates:
DIN EN ISO 9001
DIN EN ISO 14001
"Give them quality. That's the best kind of advertising in the world."
Milton S. Hershey (entrepreneur)
We act in an environmentally conscious manner and set a great deal of store by responsible and sustainable resource management, with the aim of conserving nature for future generations. Our analyses allow our customers to avoid unnecessary oil changes and thus save oil. However, in order to care for the environment, we also avoid putting a strain on the environment with chemicals, solvents and waste in our lab. All employees contribute to caring for the environment in their day-to-day work. When acquiring new equipment, we also take into account relevant occupational safety regulations, ordinances and provisions.
"Nature decides on the future of humanity, just as man decides on it."
Manfred Hinrich (philosopher)
31,869 EUR
is the equivalent value of the energy generated by our photovoltaic system in 2022.
